Doctor’s Orders: Even Sourcing Relationships Need Health Checks

If your organization is involved in any type of Global Business Services (GBS) relationship, whether it is outsourcing, shared services or digital services; and whether your relationship is onshore, offshore or nearshore, if you’re not performing periodic assessments of the health of your supplier relationships, you’re leaving significant business value on the table. Organizations that perform regular “health checks” have identified opportunities to improve the overall value in their relationships by as much as 5-30%+ of annual contracted spend. In this session, the presenter shared how to optimize business value while minimizing risk in sourcing relationships by performing sourcing relationship health checks.

Topics covered in this session included:

  • The 40 vital signs of health in high performing sourcing relationships
  • How to identify strengths, weaknesses and opportunities to improve value for both parties in your relationship
  • How your organization can quickly, effectively and affordably perform a three-phased health check process



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