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The fifth edition of the Balance of Payments Manual (the Manual) continues the series of international standards that have been issued by the International Monetary Fund (IMF) for providing...

During this presentation, you will hear about Microsoft's world-class best practices within their fulfillment centers and shared services organizations. You will see how Microsoft supports and has...

This workbook is designed to guide in-house counsel as they consider whether and how to improve the operation of their law departments through legal process outsourcing (�LPO�). While there...

4 Tactics for Achieving Operational Excellence in Any Economic Climate

In-depth white paper discusses approaches to managing multi-sourced outsourcing and tips for success.

A thorough white paper on the buyer/seller collaborative relationship

This paper discusses the opportunities and challenges associated with server virtualization initiatives, presents issues that enterprises should consider prior to undertaking virtualization...

White paper explains "multi-sourcing" as a means to create a more productive sourcing environment and bring better results.

IT executives continue to be challenged by their ability to meet cost and agility demands from business partners. This is largely due to the fact that today’s IT cost is predominantly devoted to “...

In these days of economic downturn, visibility into IT Operational costs has become increasingly important for Enterprises due to the proliferation of IT into their Business. This visibility is...

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